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  • To Improve Core Services, Cities Should Embrace Disruption

    The iPod and streaming services disrupted the music industry. Can cities harness similar innovations? Photo by Toshiyuki Imai/Flickr Innovative business models can turn entire industries on their head – just ask retail executives how Amazon has changed their world, mobility companies about Uber, or music magnates about Apple’s legacy. How we shop, move, and enjoy music is fundamentally different today from just a decade ago thanks to disruptive changes in these markets.

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